Question 1

Which Board Should I Buy?

Accepted Answer

Here at RIDEWAVE, We've created a SUP for everyone. Our boards have been carefully designed for a wide range of abilities, heights, weights & types of paddling, meaning many different factors need to be considered before buying a board. If you're a total newcomer to paddleboarding, we recommend our all-around series model as a great all-rounder for beginners.

Question 2

How Do I Inflate My SUP?

Accepted Answer

You can inflate your SUP by using RIDEWAVE's hand pump or electric pumps. All our SUPs come with a handheld dual-action pump, equipped with an accurate high-pressure PSI gauge. Simply connect the pump to your board's valve, and you're ready to inflate. Your SUP inflates with both the up and downstroke of the pump, saving time in the process. Or if you're after an even easier result, our electronic pump can inflate your board in as little as 1~3 minutes.

Question 3

What Should I Wear When Stand Up Paddleboarding?

Accepted Answer

Whilst paddling, please consider appropriate clothing for the weather or climate. It is highly recommended to wear a buoyancy aid vest or other personal flotation device, and a wetsuit in cooler conditions. Make sure to protect yourself from the sunlight, especially when paddling close to the coast, or you may easily get sunburn. If you're a beginner, we strongly recommend wearing a floatation device at all times, and always be prepared to get wet!

Question 4

How Much Air Pressure (PSI) Should Be Pumped？

Accepted Answer

How much air pressure (PSI) should be pumped for inflatable boards at different weather or temperatures? The recommended pressure for our inflatable boards is between 15 and 18 PSI. If the temperature outside is above 25 degrees Celsius, we recommend inflating the board only up to 80%-90% of the max. air pressure, since the pressure will increase naturally due to the heat.

Question 5

How Do I Avoid Falling?

Accepted Answer

In short, you can't! Falling is totally normal for SUP boarding (especially when learning), and there is nothing to be scared of. But it is important to fall safely into the water. If you do feel you're going to fall, knowing how to fall correctly is crucial to avoid damage. Remember to fall away from your board and avoid landing on your paddle. Try to fall flat. Avoid jumping in feet first or diving head first into the water.

Question 6

How Should I Clean My Board?

Accepted Answer

Clean the board after each use with fresh water and mild soap. We suggest rinse the board to remove dirt, sand and salt water. Use towels to wipe away dirt when necessary. Remember to remove your fins before you rinse your board so that you can thoroughly cleanse your fin box. Dry the board off after each use and before storing to avoid mould damage.

Question 7

How Do I Take Care Of My Inflatable Board? How Do I Maintain My Board?

Accepted Answer

Taking care of your board is pretty easy with regular maintenance. Here are some handy tips that will ensure your gear lasts longer. Cleaning: Clean the board after each use with freshwater and mild soap. Keep it dry: Dry the board off after each use and before storing to avoid mould damage. Avoid direct sunlight: Keep the board away from direct sunlight and keep under shade when not in use with a working pressure less than 60%-70% of the max. air pressure. Don't use an air compressor: You can easily over-inflate the board by using an air compressor and void the warranty. No dragging: Sharp debris can puncture your board. Use it frequently: Long-term storage can cause glue bonds to disintegrate. Store at room temperature: Keep the boards sheltered away from high temperature and humidity, with room temperature between 0℃ and 40℃. Regular maintenance: Regularly check for cracks, scrapes, or any other issues and repair if necessary.

Question 8

How Should I Store My Board?

Accepted Answer

1. Remove fins before you store your board. 2. Completely dry your board BEFORE you store it. 3. Don't store your inflatable board in direct sunlight. This will result in deterioration in the long run and shorten the life of your board. UV radiation is harsh and can particularly damage PVC when exposed repeatedly day after day. 4. Store your inflatable board in the right temperature range. Anywhere between 5-40 degrees Celsius (40-110 degrees Fahrenheit) is recommended. Again, inflatable SUPs are durable, but extreme conditions aren't ideal for any sporting equipment. Avoid freezing cold or baking hot conditions. 5. You can store your board both deflated or inflated, whichever suits your space. a) When the board is stored inflated, resist the temptation to stack things or place heavy objects on it. This could cause a divot or impact the rocker of your board over time. Also, if you're storing your board inflated for the long-term, it's best to release a few PSI just in case your storage area gets too warm. That helps to prevent any damage to the board from the air inside expanding beyond the desired PSI. b) If you store your board deflated, keep it lying flat. When storing your board deflated, it's a great idea to use your board bag to protect it from abrasions. Make sure it's rolled or folded loosely. Then store your board in it's backpack so it's laying on its side rather than upright or standing on the edges of the board where pressure points could form.

Question 9

What Is The Difference Of Single Chamber And Double Chamber?

Accepted Answer

When building the second chamber on our boards, two significant changes take place: The inner chamber works as a safety flotation device for any emergency case. The inner rails isolating the cambers work as a keel of the board which increase the stiffness of the board.

Question 10

The Valve Can't Stop Releasing Air When Detaching The Pump

Accepted Answer

There is a little spring pin inside that locks itself in two positions: Deflating position and inflating position. To switch from deflating to inflating, simply push the pin and the pin will lock itself in a up position and the air will not be able to come out unless you push the pin down again.

Question 11

What Is The Bump I Found On The Back Of My Board?

Accepted Answer

Do not fear, it's meant to be here!! The bump which can be seen at the back of some of our boards on the bottom is where the drop stitch material has to be cut in order to fit in the inflation valve. It is not a fault of construction, and will not affect use.

Question 12

My SUP Has A Leak. What Do I Do?

Accepted Answer

First of all, don't panic! Experiencing a leak can be pretty common with inflatable SUPs, and most are simple to fix. The first step is to locate the leak. The bubble test is the easiest method of doing this. Simply spray your board with soapy water, and look out for where the most air bubbles appear – this will be the source of your leak. Once located, you can use a patch from your repair kit to repair the leak. Secure the patch in place using toluene glue, and you're able to safely take your board out on the water again. If you have any questions regarding leaks, or if there's anything you're unsure about, we're always here to help. Get in touch with our technical support team by emailing selina@dashuaism.com

Question 13

What Do I Get in The Repair Kit?

Accepted Answer

Every board comes with a repair kit. You will get a wrench and some patches that can be used to get you back up and running. A good repair should be left overnight to cure. NOTE: DO NOT use the wrench to deflate the board. As a repair tool, this wrench can be only used to remove and tighten the valve for servicing purpose only. Generally does not contain glue as it cannot be transported. We recommend using glue by AQUASEAL or STORMSURE. You can find this glue at your local water-sporting goods store or online.

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